Privacy Policy
Last Updated: 15 January 2026 · Nilam Partners · Kuala Lumpur, Malaysia
1. Introduction
Nilam Partners ("the Firm", "we", "us") is committed to protecting the personal information of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, retain, and protect your personal data, and outlines your rights in relation to that data.
This policy applies to all personal information collected through our website at nilamspart.sbs, through our contact form, and through direct correspondence in connection with our intellectual property law services.
For questions regarding this policy, contact us at: [email protected]
2. Data We Collect
Information You Provide
- Name and surname
- Email address
- Telephone number (optional)
- Message content submitted via our contact form
- Any additional information you choose to provide in correspondence
Information Collected Automatically
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
Sensitive Information
We do not request or knowingly collect sensitive personal data (such as health, financial, or biometric information) through our website. Information relating to inventions or business strategies shared in the course of a professional engagement is handled under the confidentiality terms of our engagement letter.
3. Legal Basis and Purpose of Processing
We process personal data under the following legal bases provided by Malaysia's Personal Data Protection Act 2010 (PDPA):
- Consent: Where you have provided consent, such as by submitting a contact form or accepting cookies.
- Legitimate Interests: To respond to enquiries, manage client relationships, and operate our website effectively.
- Contractual Necessity: Where processing is required to deliver services under an engagement agreement.
- Legal Obligation: Where processing is required to comply with applicable law.
Personal data is used for the following purposes: responding to enquiries, providing IP legal services, managing client files, sending service-related communications, improving our website, and complying with legal obligations.
4. Data Retention
We retain personal data for as long as reasonably necessary for the purposes described in this policy:
- Contact form enquiries: up to 2 years from initial contact
- Client matter records: 7 years from the conclusion of the matter, as required by professional conduct rules
- Website analytics data: up to 26 months (where applicable)
5. Data Sharing
We do not sell personal data. We may share personal information with the following categories of recipients:
- Regulatory bodies: MyIPO, WIPO, and other IP offices in the course of filing and prosecution, as required
- Overseas correspondent agents: For international filings, subject to confidentiality obligations
- IT and hosting service providers: Who process data on our behalf under appropriate data processing agreements
- Professional advisers: Including accountants, where legally required
Any third-party data processors are required to handle personal data in accordance with applicable data protection law.
6. Cookies
Our website uses cookies to support basic functionality and understand how visitors use the site. For full details on cookie types, purposes, and how to manage your preferences, please see our Cookie Policy.
7. Your Rights
Under Malaysia's PDPA 2010, you have the right to:
- Access personal data we hold about you
- Request correction of inaccurate personal data
- Withdraw consent to processing (where consent is the legal basis)
- Request that we stop processing your data for direct marketing purposes
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted data storage, access controls limited to authorised staff, and regular security reviews. In the event of a data breach that is likely to affect your rights and interests, we will notify you in accordance with applicable law.
9. Third-Party Links
Our website may contain links to third-party websites, including MyIPO and other official resources. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies before providing personal information.
10. Children's Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you believe we have inadvertently received information from a person under 18, please contact us so we can take appropriate action.
11. International Transfers
In the course of international IP filings, personal and matter-related information may be transferred to correspondent agents and official IP offices outside Malaysia. Such transfers are made only where necessary for the delivery of services and subject to appropriate confidentiality arrangements.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be published on this page with an updated "Last Updated" date. Continued use of our website after any changes constitutes acceptance of the updated policy.
13. Contact
For any privacy-related questions or to exercise your data rights, contact:
Nilam Partners
Suite 9-3, Wisma UOA Damansara II, No. 6 Changkat Semantan, 50490 Kuala Lumpur, Malaysia
Email: [email protected]
Telephone: +60 3-2093 6718